Overview

CloudUCX™ quickly and securely connects your organisation to the Microsoft Cloud.

Built on Cloud PBX and aligned to the Skype Operations Framework, CloudUCX™ is a secure, flexible and scalable, cloud-based service. CloudUCX™ is the connecting point between your transformative new Unified Communications world and your disparate, legacy telephony and video environment.

It’s a Cloud-first world and CloudUCX™ has everything you need to get started on your journey to Microsoft Cloud PBX, including our Cloud-Connected Appliance, Microsoft License & Competitive Voice Calling Plan. With responsive 24/7 support, inclusive headset for every user, and unlimited access to our End-user training & Adoption Portal, CloudUCX™ is the easiest and fastest way to Microsoft Cloud PBX and 100% Skype for Business enterprise communications.

 

24/7 Support

Sleep easy with responsive 24/7 support included as standard.

Video Conferencing

Join Skype Video Conf. from your Desktop or Mobile. Integrate you legacy Video systems and/or add a Skype Room System.

Audio Conferencing

Easily join an Skype Audio conference straight from your Desktop or Mobile. Easily add an optional Skype Room System.

End User Adoption

Our service provides unlimited access to a training portal where you can view videos and download guides.

Call Billing & Reporting

Get a grip of your telephony costs with powerful in-built reporting.

Federation

Build better relationships with your customers & supply-chain - federate with other Skype users for fast, free comms!

Remote Working

Offer your end-users simple, fast & secure, agile working without the need for VPN's.

Legacy PBX

Easily integrate & migrate from your disparate, old and costly telephone & video conferencing systems to Cloud PBX.

Call Recording

Need Call Recording - no problem with our optional add-on.

Contact Centre

Need Contact Centre capability - no problem with our optional add-on or integrate to your existing system.

Operator Console

Enhanced experience for the guys on Reception who use the phone more than anyone else. Optional add-on.

IM & Presence

See when someone is available and send them a quick Instant Message. Easily escalate to voice call or video conference.

Cloud Connected Appliance

The CCA enables quick, safe and secure connectivity to the Cloud and facilitates internal calls when your links are down

Headsets/Handsets

Inclusive headset for every user and the option to upgrade to a handset for those old school folks.

Office 365 / E5 / Cloud PBX

Leverage your Office365 investment with Cloud PBX and our full enterprise telephony service.

Mobile Working

Use on any device, anywhere. Works with Apple devices, Android & Windows Mobile.

Lines & Calls (PSTN Conferencing)

Significant savings on your current lines & call charges, including free local, national & mobile calls.

24/7 Support

Sleep easy with responsive 24/7 support included as standard.

Video Conferencing

Join Skype Video Conf. from your Desktop or Mobile. Integrate you legacy Video systems and/or add a Skype Room System.


Audio Conferencing

Easily join an Skype Audio conference straight from your Desktop or Mobile. Easily add an optional Skype Room System.

End User Adoption

Our service provides unlimited access to a training portal where you can view videos and download guides.


Call Billing & Reporting

Get a grip of your telephony costs with powerful in-built reporting.

Federation

Build better relationships with your customers & supply-chain - federate with other Skype users for fast, free comms!


Remote Working

Offer your end-users simple, fast & secure, agile working without the need for VPN's.

Legacy PBX

Easily integrate & migrate from your disparate, old and costly telephone & video conferencing systems to Cloud PBX.


Call Recording

Need Call Recording - no problem with our optional add-on.

Contact Centre

Need Contact Centre capability - no problem with our optional add-on or integrate to your existing system.


Operator Console

Enhanced experience for the guys on Reception who use the phone more than anyone else. Optional add-on.

IM & Presence

See when someone is available and send them a quick Instant Message. Easily escalate to voice call or video conference.


Cloud Connected Appliance

The CCA enables quick, safe and secure connectivity to the Cloud and facilitates internal calls when your links are down

Headsets/Handsets

Inclusive headset for every user and the option to upgrade to a handset for those old school folks.


Office 365 / E5 / Cloud PBX

Leverage your Office365 investment with Cloud PBX and our full enterprise telephony service.

Mobile Working

Use on any device, anywhere. Works with Apple devices, Android & Windows Mobile.


Lines & Calls (PSTN Conferencing)

Significant savings on your current lines & call charges, including free local, national & mobile calls.

Benefits

CloudUCX™ is better for Business, IT departments and End-users.

CloudUCX™ offers Skype for Business technology that transforms the way people and organisations work. Proven to reduce costs and increase productivity, Skype for Business is a truly transformative technology that transcends people, process and policy

Begin your Digital transformation today with our CloudUCX™ roadmap bringing you peace of mind that you have a future proof investment.

 

BETTER FOR BUSINESS

BETTER FOR BUSINESS

Achieve significant cost-savings in real estate, travel and telecoms

Increase productivity and connect to your customers & supply-chain faster

Flexible pricing with an opex or capex model

BETTER FOR IT DEPT.

BETTER FOR IT DEPT.

Quick & easy to deploy with reduced server footprint and complexity

Enhances Cloud PBX with critical enterprise functionality

24/7 support, high availability & call analytics

BETTER FOR END USERS

BETTER FOR END USERS

Simple, intuitive and memorable Customer Experience

Inclusive market-leading Plantronics Headset

Unlimited access to training portal with how-to videos and best practice guides

Features

CloudUCX™ with our Cloud Connected Appliance, gives you fast & secure access to the full Skype for Business feature set without the cost and complexity of an on-premise solution.

CloudUCX™ Cloud Connected Appliance offers additional enhancements such as the ability to make internal telephone calls in the event of an internet outage and the broadest ability to connect to existing legacy on-premise technology.

CloudUCX™ is the fast, secure, flexible and scalable way to introduce an enterprise grade, cloud-based UC service into your organisation.

INTEGRATION

INTEGRATION

Extend your Office365 deployment with full Skype for Business functionality

Integrate with existing Video Conferencing, Contact Centres & more

Transition to the full Microsoft Cloud at your own pace

SCALABILITY

SCALABILITY

Harness the economics, power and scalability of Microsoft's Data Centres

Aligned to the Skype Operations Framework

Suitable for Small, Medium and Large Enterprises from single sites to multi-site, multi-national deployments

SIMPLICITY

SIMPLICITY

Easy to deploy even in the most challenging & complex environments

Fast & unlimited 24/7 Support & Superior Service Level Agreements

End-users can continue to make telephone calls in the event of an internet outage




How to Buy

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Partner Benefits

CloudUCX™ is the easiest and fastest way for Microsoft Partners & Traditional Telecoms Resellers to offer a Skype for Business Cloud PBX solution to their customers.

Microsoft Partners currently offering Office365, Azure, BI & Sharepoint On-line can now offer their customers Skype for Business Enterprise Voice as part of their E5 offering.

Traditional Telecoms resellers currently offering lines & calls and Non-Microsoft PBX can now offer CloudUCX™ to their customers and join the Skype for Business revolution.

OPPORTUNITY

OPPORTUNITY

Earn good commissions

Office365 Partners - retain your Microsoft DPOR and offer E5

Telecoms Partners - protect and enhance your SIP Billing

ENABLEMENT

ENABLEMENT

Sales enablement portal

100% channel with deal registration & pre-sales support

Supported by the UK's longest established Microsoft UC Specialist

SIMPLICITY

SIMPLICITY

Easy to understand value proposition

Ideal for 'Product' sales people who now need to sell Skype for Business

Access to a wealth of training resources

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